Respectful Workplace

This is a City Learning Point online training course

As a local government employee you have unique responsibilities to act as a steward of public resources and represent your municipality with the community.

Because you are the face of your municipality at all times, it’s important to be aware of how your attitude and behavior may be perceived by people in the community. This course will help you recognize illegal and inappropriate workplace behavior and provide the skills and tools needed to promote both a respectful work environment and a positive image to the community.

—Register now for the Respectful Workplace Course
Each person will access and complete the course individually. Upon receiving log-in credentials, registrants may access the courses online at any time and go at their own pace.


  • $15 per person per course for members of the League of Minnesota Cities Insurance Trust (LMCIT) Property/Casualty program. This special course fee is offered by LMCIT to help its program members avoid expensive claims and lawsuits.
  • $30 per person per course for League members (group discounts available).
  • $60 per person per course for non-League members (group discounts available).


Course: Preventing Harassment, Promoting Respect
Disrespectful behavior in the workplace can create a miserable working environment where both individual performance and the organization’s reputation suffer. It is important to understand what behaviors are illegal in the workplace, but following the law alone is not enough. As a local government employee, you have an important role in promoting a positive team climate in your workplace. This course will show you personal strategies for responding to illegal—or just plain inappropriate—behavior. You’ll practice using these strategies to see the impact of different approaches on the work environment and identify specific actions that you can take to promote a respectful workplace.

Course Objectives:
After completing this course, participants will be able to:

  • Identify potential illegal workplace discrimination, harassment, or retaliation and report it to an appropriate person by describing the specific behavior(s) that occurred.
  • Replace any potentially damaging behaviors with ones that are more likely to improve your team climate.
  • When dealing with an interpersonal issue, ask the right questions to help you determine whether you should: 1) report the situation to a supervisor, 2) address the behavior directly with the person, or 3) change your reaction to a situation.
  • Use a three-step process to more effectively address inappropriate behavior directly.
  • Take specific actions to promote a positive and productive work environment.